Privacy Policy

Onsen Vista (the "Site") is operated by Ksync Inc. (株式会社Ksync), a company registered in Japan ("we", "us"). This policy explains what information we collect when you use the Site, how we use it, and the choices you have.

Effective date: July 22, 2026.

1. Who we are

The Site is owned and operated by Ksync Inc. For any privacy question, or to exercise your rights over your data, contact us at: info@onsenvista.com.

2. Information we collect

3. How we use information

4. Cookies and analytics

We do not currently use third-party analytics tools on the Site. Our web server keeps standard access logs (such as IP address, browser type, and pages requested) for security and operations. If we adopt an analytics tool in the future, we will name it here and link to its privacy policy.

You can control or delete cookies through your browser settings. Disabling cookies may affect how some parts of the Site work. Where required by law, we will ask for your consent before setting non-essential cookies.

5. Affiliate links

Some links on the Site are affiliate links. When you click one, the third-party platform may set a cookie to attribute any subsequent booking or purchase to us so that we can earn a commission at no extra cost to you. That third party's use of your data is governed by its own privacy policy. See our Affiliate Disclosure for more.

6. How we share information

We do not sell your personal information. We may share data with service providers who help us run the Site (such as hosting providers), and where required by law. Third-party platforms you interact with (such as booking sites you reach through our links) handle your data under their own policies.

7. Data retention

We keep personal information only as long as needed for the purposes described here or as required by law, then delete or anonymize it.

8. Your rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. To make a request, contact us using the details in section 1. We will respond as required by applicable law.

9. International visitors

The Site is operated from Japan and is intended for a global audience. By using the Site, you understand that your information may be processed in Japan and other countries where our service providers operate.

10. Children

The Site is not directed at children, and we do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. We will post the updated version here with a revised effective date.

12. Contact

Questions about this policy? Contact Ksync Inc. at info@onsenvista.com.